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WATER ENERGY LIFE <br />rr� <br />CITY OF <br />RjVEIZSIDE <br />lag <br />PUBLIC UTILITIES <br />RIVERSIDE PUBLIC UTILITIES <br />Board Memorandum <br />BOARD OF PUBLIC UTILITIES <br />DATE: DECEMBER 11, 2023 <br />SUBJECT: UPDATE ON SERVICE LEVEL AGREEMENT BETWEEN PUBLIC UTILITIES <br />DEPARTMENT AND THE HUMAN RESOURCES DEPARTMENT <br />ISSUE: <br />Receive an update on the Service Level Agreement between the Public Utilities Department and <br />the Human Resources Department. <br />RECOMMENDATION: <br />That the Board of Public Utilities receive an update on the Service Level Agreement between the <br />Public Utilities Department and the Human Resources Department. <br />BACKGROUND: <br />In 2018, the Public Utilities Department entered into a Service Level Agreement with the Human <br />Resources Department to create operational improvements and efficiencies for core services <br />provided by the Human Resources Department. <br />DISCUSSION: <br />The attached presentation provides an update on the goals as outlined in the Service Level <br />Agreement between the Public Utilities Department and the Human Resources Department. <br />FISCAL IMPACT: <br />There is no fiscal impact associated with this update. <br />Prepared by: <br />Approved by: <br />Approved by: <br />Approved as to form: <br />Rene Goldman, Human Resources Director <br />Todd M. Corbin, Utilities General Manager <br />Charles M. Futrell, City Manager <br />Phaedra Norton, City Attorney <br />