10-23-2023 RPT 23 - Laserfiche WebLink

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W ATE R ENERGY LIFE CITY Or PUBLIC UTILITIES Accounts Receivable & Delinquencies As of August 31, 2023 COVID-19 IMPACTS Since the COVID-19 Local Emergency Declaration, the City has experienced significant increases in utility customer accounts receivable. This includes increases in delinquent account balances and the number of utility accounts that have become delinquent. Accounts Receivable The charts below include account information through August 31, 2023. Accounts receivable for all services including electric, water, sewer, and refuse have increased by 46% or $13.9 million from $30.3 million in March 2020 to $44.2 million on August 31, 2023. During the same period, delinquent accounts receivable has increased 232% or $11.4 million from $4.9 million in March 2020 to $16.3 million on August 31, 2023. The City received and applied $15.3 million to customer accounts from state funding offering financial assistance for past -due electric, water and wastewater customer debts incurred from March 4, 2020 to June 15, 2021. In December 2021, the City applied credits to customer accounts for the California Arrearages Payment Program for electric utility arrearages in the amount of $11.1 million and the California Water and Wastewater Arrearages Payment Program for drinking water utility arrearages in the amount of $1.9 million. In May 2022, the City applied credits to customer accounts for the California Water and Wastewater Arrearages Payment Program for wastewater utility arrearages in the amount of $2.3 million. In January 2023, the City applied $18.6M in credits to electric customers accounts as part of the General Fund Transfer Settlement. $70,000,000 $60,000,000 $50,000,000 $40,000,000 $30,000,000 $20,000,000 $10,000,000 $ - Total Accounts Receivable (A/R) Comparison 1 i I 1 1 O O 0 0 - N N N N CO CO N N N N N - N - N N N N N N N N 0 0 0 0 0 0 0 0 0 0 0 0 0 0 N N N N N N N N N N N N N N C laa) U CTS C la a) U CTS C O U CD 'CTS L 2 -3 CO D 2 -3 CO 0 2 -3 CO 0 2 Q Delinquent Non -Installment Delinquent Restart Installment Delinquent Regular Installment August Delinquent: Res $13.7M Comm $2.7M 2 - Q 70% 60% 50% 40% 30% 20% 10% 0% Non -Delinquent Delinquent as % Billed Notes: 1. Delinquent Account Balance includes active & inactive accounts. 2. Updated through August 31, 2023 for electric, water, sewer, and refuse. Collections As of August 31, 2023, inactive account collection totals included residential in the amount of $5.5M or 81% and commercial in the amount of $1.3M or 19%. In August 2023, approximately 5,027 electric, water, sewer and refuse accounts totaling $794,381 were sent to the collection agency for unpaid and delinquent utility bills dates July through September 2022.