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06-26-2023 BPU
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06-26-2023 BPU RPT 20
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06-26-2023 BPU AGENDA
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W A T E R E N E R G Y L I F E <br />RIVERSIDE PUBLIC UTILITIES <br />P <br />UB LIC UTILITIES Board Memorandum <br />BOARD OF PUBLIC UTILITIES <br />GENERAL MANAGER'S REPORT <br />DATE: JUNE 26, 2023 <br />CUSTOMER ENGAGEMENT PROGRAM UPDATES THROUGH APRIL 2023 <br />Customer Engagement is funded by Assembly Bill (AB) 1890 that was adopted in 1996. The Bill <br />requires publicly owned utilities to collect and spend public benefits charge funds in four areas: <br />low-income assistance, energy efficiency and conservation programs, renewable energy, and <br />research, development, and demonstration projects. <br />The Customer Engagement Team provides and processes a robust and diverse range of <br />assistance and rebate programming; the team also conducts significant education and outreach <br />to support these programs, as well as energy efficiency and water conservation messaging for <br />customers and the wider community. <br />CUSTOMER ENGAGEMENT APRIL 2023 HIGHLIGHTS <br />Residential <br />A. Sharing Households Assist Riverside's Energy (SHARE) program assisted 5,815 <br />customers from July 2022 through April 2023 totaling $1,926,792. <br />B. Energy Savings Assistance Program (ESAP) assisted 661 customers from July 2022 <br />through April 2023 and expended $342,265.67. <br />C. Emergency Recovery Assistance Program (ERAP) from July 2022 through April 2023, <br />approved 657 applications and $262,742 in assistance. <br />D. Electric Vehicle (EV) Rebate Program processed from July 2022 through April 2023 a total <br />of 67 applications with $43,947.62 for customer benefits. <br />Commercial <br />A. Processed a total of 47 large commercial rebates from July 2022 through April 2023 for a <br />total of $153,801.94 and a kWh savings of 2,567,265.69. <br />B. In the month of April 2023, the vendor for Small Business Direct Install (SBDI) Program <br />Richard Heath & Associates (RHA) scheduled 27 audit visits. <br />Education <br />A. Continued water cycle and electricity classes. <br />B. Collaborated with Gordon Bourns to write an abstract for presentation at California <br />Association of Science Educators annual conference. <br />C. RPU participated in Summer Expos at various community centers. <br />D. Education team participated in Terrace Elementary School Health and Safety Fair. <br />E. Education team supplied materials for Washington Elementary's Earth Day fair. <br />F. Participation in Science Technology Education Partnership Founders dinner. <br />G. Education team has continued to plan for Science Technology Engineering Math in Public <br />Utilities Learning Labs 2023 and Middle School Summer Academies. <br />
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