Home
Clerk
>
Board and Commissions Administration
>
Boards and Commissions-Agendas-Reports-Minutes
>
Board of Public Utilities
>
Reports
>
2023 BPU
>
05-08-2023 BPU
>
05-08-2023 BPU RPT 16
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
4/26/2023 5:28:51 PM
Creation date
4/26/2023 5:28:41 PM
Metadata
Fields
Template:
General
Department
City Clerk
General - Type
Agendas
Document Relationships
05-08-2023 BPU AGENDA
(Superseded by)
Path:
\Board and Commissions Administration\Boards and Commissions-Agendas-Reports-Minutes\Board of Public Utilities\Agendas\2023 BPU
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
5
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
Show annotations
View images
W A T E R E N E R G Y L I F E <br />P U B L I C U T I L I T I E S <br />RIVERSIDE PUBLIC UTILITIES <br />BOARD OF PUBLIC UTILITIES <br />GENERAL MANAGER'S REPORT <br />Board Memorandum <br />DATE: MAY 8, 2023 <br />CUSTOMER ENGAGEMENT PROGRAM UPDATES THROUGH MARCH 2023 <br />Customer Engagement is funded by Assembly Bill (AB) 1890 that was adopted in 1996. The Bill <br />requires publicly owned utilities to collect and spend public benefits charge funds in four areas: <br />low-income assistance, energy efficiency and conservation programs, renewable energy, and <br />research, development, and demonstration projects. <br />The Customer Engagement Team provides and processes a robust and diverse range of <br />assistance and rebate programming; the team also conducts significant education and outreach <br />to support these programs, as well as energy efficiency and water conservation messaging for <br />customers and the wider community. <br />CUSTOMER ENGAGEMENT MARCH 2023 HIGHLIGHTS <br />Residential <br />A. Sharing Households Assist Riverside's Energy (SHARE) program assisted 5,421 <br />customers from July 2022 through March 2023 totaling $1,755,625. <br />B. Energy Savings Assistance Program (ESAP) assisted 630 customers from July 2022 <br />through March 2023 and expended $326,871.69. <br />C. Emergency Recovery Assistance Program (ERAP) from July 2022 through March 2023, <br />approved 613 applications and $245,142 in assistance. <br />D. Electric Vehicle (EV) Rebate Program processed from July 2022 through March 2023 a <br />total of 61 applications with $36,947.62 for customer benefits. <br />Commercial <br />A. Processed a total of 47 large commercial rebates from July 2022 through March 2023 for <br />a total of $153,801.94 and a kWh savings of 2,567,265.69. <br />B. In the month of March 2023, the vendor for Small Business Direct Install (SBDI) Program <br />Richard Heath & Associates (RHA) scheduled 5 audit visits. <br />Education <br />A. Continued water cycle and electricity classes. <br />B. RPU participated in Career Vehicle Day at Terrace Elementary School. <br />C. Education team has continued to plan for Science Technology Engineering Math in Public <br />Utilities Learning Labs 2023 and Middle School Summer Academies. <br />Communications <br />A. Mailed out Tree Power coupons to paperless billing customers. <br />B. Updated Tree Power web page with additional tree care tips. <br />C. Delivered tree tags to participating Tree Power nurseries to promote new water rebates. <br />
The URL can be used to link to this page
Your browser does not support the video tag.