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07-11-2022 BPU RPT 15
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07-11-2022 BPU AGENDA
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<br /> <br /> RIVERSIDE PUBLIC UTILITIES <br /> Board Memorandum <br /> <br />BOARD OF PUBLIC UTILITIES DATE: JULY 11, 2022 <br /> <br /> <br />CUSTOMER ENGAGEMENT PROGRAM UPDATES THROUGH MAY 2022 <br />Customer Engagement is funded by Assembly Bill (AB) 1890 that was adopted in 1996. The bill <br />requires publicly owned utilities to collect and spend public benefits charge funds in four areas: <br />low-income assistance, energy efficiency and conservation programs, renewable energy, and <br />research, development, and demonstration projects. <br />The Customer Engagement Team provides and processes a robust and diverse range of <br />assistance and rebate programming; the team also conducts significant education and outreach <br />to support these programs, as well as energy efficiency and water conservation messaging for <br />customers and the wider community. <br />CUSTOMER ENGAGEMENT MAY 2022 HIGHLIGHTS <br />Residential <br />A. Sharing H program assisted 3,189 electric <br />customers July May 2022 totaling $1,088,767.76. <br />B. Energy Savings Assistance Program (ESAP) assisted 382 customers through May 2022 <br />and expended $214,058.75 <br />C. Emergency Recovery Assistance Program (ERAP) from July 2021 through May 2022, <br />approved 503 applications and $201,156 in assistance <br />D. RPU processed a total of 321 water rebates in collaboration with regional stakeholder <br />Metropolitan Water District (MWD). <br />E. Electric Vehicle (EV) Rebate Program processed 73 applications with $34,387.31 for <br />customer benefits <br />Commercial <br />A. Processed a total of 58 large commercial electric rebates July 2021 through May 2022 for <br />a total of $593,589.44 paid and 6,332,960 kWh saved. <br /> <br />Educational <br />A. Essay Contest Winners were announced and awarded at Hillcrest High School and Poly <br />High School <br />B. STEM PULL planning is well underway in preparation for July <br />Communications <br />A. Celebrated Water Awareness Month and Drinking Water Week and the water professionals <br /> <br />
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