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N A T E R E N E R G Y L I F E <br />RIVERSIDE PUBLIC UTILITIES <br />Board Memorandum <br />P U B L I C U T I L I T I E S <br />BOARD OF PUBLIC UTILITIES DATE: SEPTEMBER 13, 2021 <br />GENERAL MANAGER'S REPORT <br />SHARE and ERAP Program Participation through Fiscal Year 2020/2021 <br />SHARE Proaram <br />The SHARE program provided assistance to over 2,900 electric customers and over 1,000 water <br />customers for fiscal -year 20/21. <br />Due to the COVID-19 pandemic, the delinquency process was put on hold until further notice. Effective, <br />July 16, 2020 the SHARE program guidelines were updated to allow an urgent notice to qualify <br />customers for the $150 emergency assistance. Once the COVID-19 state emergency ceases to exist, <br />we will revert back to our current program guidelines upon management approval. <br />On March 23, 2021, the City Council approved an increase to the emergency/deposit assistance from <br />$150 to $250. Approximately, 1,548 customers that received the $150 from March 1, 2020 to March <br />31, 2021 retroactively received the additional $100 credit. <br />On August 3, 2021 the City Counci approved the third SHARE monthly electric increase from $15.00 <br />to $15.50 and the monthly water increase from $2.75 to $3.00 <br />4500 <br />4000 <br />3500 <br />3000 <br />2500 <br />2000 <br />1500 <br />1000 <br />500 <br />0 <br />Approved SHARE Customers <br />FY 18/19 FY 19/20 FY 20/21 FY 21/22 <br />