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09-11-2017 BPU RPT 03
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CITY OF RIVERSIDE <br />BOARD OF PUBLIC UTILITIES <br />Minutes of: Regular Meeting of the Board of Public Utilities <br />Date of Meeting:August 28, 2017 <br />Time of Meeting: 6:30 p.m. <br />Place of Meeting: Art Pick Council Chambers <br />3900 Main Street(at Main and Tenth Streets) <br />Riverside, California <br />PLEDGE OF ALLEGIANCE TO THE FLAGWAS GIVEN <br />Roll Call <br />Present: Dave Austin (Chair) Jennifer O’Farrell (Vice Chair) <br /> David Crohn Kevin Foust <br /> Gil Oceguera Jo Lynne Russo-Pereyra <br /> Elizabeth Sanchez-Monville Andrew Walcker <br /> <br />Absent:None. <br />PRESENTATIONS <br />1 EMPLOYEE RECOGNITION AWARD TO THE PROJECT TEAM FOR AUTOMATING THE <br />HYDRANT METER PROCESS <br />TheBoard of Public Utilities recognized the following employees for their excellent work in <br />automating the hydrant meter process: <br />Matthew Bates - Sr. Water Engineer <br />Jared Calsing - Backflow Specialist <br />Casey Cates - Water Meter Shop Supervisor <br />Chris Gross - Associate Water Engineer <br />Sara Jackson - Principal Business Analyst <br />Kaylee LaFace –Sr. Engineering Aide <br />Kathlyn Meadors - Business System Support Technician <br />Rita Nicks - Billing Supervisor <br />The reconfiguration of this process has significantly improved customer service and operational <br />efficiency. Customers can now request the rental of meters via contact to Riverside Public <br />Utilities Call Center and the processing time for this transaction has greatly reduced. <br />CITIZENS PARTICIPATION <br /> <br />2 Jason Hunter spoke on the process of hiring of Board members as permanent employees after <br />their term of office is complete. <br />Page 7 <br />
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