07-22-2019 BPU RPT 09 - Laserfiche WebLink

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W A T E R E N E R G Y T I F F RIVERSIDE PUBLIC UTILITIES id& Board Memorandum P U B L I C U T I L I T I E S BOARD OF PUBLIC UTILITIES DATE: JULY 22, 2019 ITEM NO: SUBJECT: CASA BLANCA CUSTOMER RESOURCE CENTER RENOVATION PROJECT UPDATE AND PROPOSED KATHLEEN GONZALES MEMORIAL WATERWISE GARDEN REVITALIZATION AND CASA BLANCA CUSTOMER RESOURCE CENTER ATRIUM IN THE AMOUNT OF $198,742 ISSUES: Receive and file an update on the Casa Blanca Customer Resource Center Renovation Project; conceptually approve the Kathleen Gonzales Memorial Waterwise Garden and Atrium revitalization project at the Casa Blanca Customer Resource Center; and recommend that the City Council approve partially funding the project with the carryover of unexpended Fiscal Year 2018/19 funds in the amount of $198,742 from the Water Conservation Fund. RECOMMENDATIONS: That the Board of Public Utilities: 1. Receive and file an update on the Casa Blanca Customer Resource Center Renovation Project; 2. Conceptually approve the Kathleen Gonzales Memorial Waterwise Garden and Atrium revitalization project at the Casa Blanca Customer Resource Center; and 3. Recommend that the City Council approve partially funding the project with the carryover of unexpended Fiscal Year 2018/19 funds in the amount of $198,742 from the Water Conservation Fund. BACKGROUND: In June 2001, the City Council approved the purchase, design and architecture of the Casa Blanca Energy Demonstration and Customer Service Center located at 3025 Madison Avenue. Known as the Casa Blanca Customer Resource Center (CRC), the CRC was created for the purpose of providing Riverside Public Utilities' (RPU) customers with a more accessible customer service center. The CRC was to provide additional parking, state-of-the-art energy efficient technology, available products, rebates and services to the areas residents. In addition, the CRC would provide information on RPU's many customer resource programs promoting energy and water efficiency. Over the years, the CRC has been home to numerous RPU Divisions. The facility currently houses the Utility Customer Service Center and the City Clerk's Passport Services, and is adjacent to the SSgt. Salvador J. Lara Casa Blanca Library and the Kathleen Gonzales Memorial Waterwise Garden.