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RIVERSIDE PUBLIC UTILITIES <br /> P U B L I C U T ? I I T I F Board Memorandum <br /> BOARD OF PUBLIC UTILITIES DATE: November 5, 2010 <br /> ITEM NO: 9 <br /> SUBJECT. AMENDMENT TO AGREEMENT WITH VISIONARY INTEGRATION <br /> PROFESSIONALS (VIP) FOR VOICE OVER INTERNET PROTOCOL (VOIP) <br /> CONSULTING SERVICES <br /> ISSUE: <br /> Board of Public Utilities approval is requested to amend an existing professional services agreement with <br /> Visionary Integration Professionals (VIP) to assist the Utility in the evaluation and selection of a Voice <br /> Over Internet Protocol (VOIP) phone system. <br /> RECOMMENDATION: <br /> That the Board of Public Utilities approve Addendum 1 to Professional Services Agreement with <br /> Visionary Integration Professionals, LLC, in an amount not to exceed $26,400 for a evaluation and <br /> selection of a Voice Ovar Internet Protocol (VOIP) phone system. <br /> BACKGROUND: <br /> The City issued a Request for Proposal (RFP) for VOIP consulting services in early 2009. VIP was the <br /> successful proposer with a bid of $56,000, plus expenses. Due to citywide funding concems, the <br /> engagement with VIP was suspended in mid-2009. The project was stopped as VIP was completing the <br /> analysis that would be used to create a RFP for a VOIP system. Approximately $7,900 remains from the <br /> original agreement. <br /> The City's current Ericsson phone system is twenty-three years old, and is no longer vendor supported. <br /> Replacement parts are procured from secondary sources. Riverside Public Utilities wishes to complete <br /> the project for a VOIP solution that would meet the short- and long-term needs of the City's call center <br /> and all Public Utility phone systems, prior to a catastrophic failure of its current system. The new system <br /> implemented for the Utility will set the standard for future citywide expansion as other departmental <br /> funding becomes available. VIP has modified their scope of work to provide separate pricing and <br /> implementation for the Utility and for future City expansions. This separation created more complexity <br /> and will include an update and analysis of all City communication infrastructure changes since 2009. <br /> FISCAL IMPACT: <br /> The Utility will fund the $26,400 (consisting of $7,900 remaining on the original contract plus the <br /> $18,400), plus travel expenses, which will be used to perform work exclusively to benefit the Public <br /> Utilities. Sufficient funds are available in the Public Utilities Professional Services Account No. 6000000- <br /> 421000. <br /> Prepared by: Reiko A. Kerr, Public Utilities Assistant General Manager/Finance/Administration <br /> Approved by: David H. Wright, Public Utilities General Manager <br /> Approved by: Steve Reneker, Chief Information Officer <br /> Approved by: Belinda J. Graham, Assistant City Manager <br /> Approved as to form: Gregory P. Priamos, City Attorney <br />