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MEMORANDUM <br /> �f <br /> Public Utilities — Administration <br /> S <br /> 4 <br /> DATE: June 3, 2010 <br /> To: Ray Ybarra, Electric Troubleshooter <br /> {* FROM: David H. Wright, Public Utilities General Manage <br /> r <br /> RE: Job Well Done <br /> u <br /> RPU customer John C. Schulz wrote to us commending you for your help resolving an <br /> issue with a power outage at his 11th Street home on the morning of May 5, 2010. Mr. <br /> Schulz appreciated how quickly and professionally you found and replaced the deficient <br /> wire on the power pole in his alley. <br /> I would like to thank you as well for your professionalism and capability exhibited, along <br /> with your commitment to our mission of providing the highest quality service that RPU <br /> represents. We concentrate on providing good customer service, and you are an <br /> excellent example of that effort. <br /> A copy of this memo will be forwarded to the Board of Public Utilities, and a copy will <br /> also be placed in your personnel file. Thanks again for a job well donel <br /> p <br /> DHW:gsg <br /> h-ggVCorreslWrightVAemos12010106-03 Yharra-Job Well Done 10-024.dor- <br /> Attachment <br /> cc: Belinda Graham <br /> Steve Badgett <br /> Pat Hohl <br /> Board of Public Utilities <br /> Personnel File <br />