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BOARD OF PUBLIC UTILITIES <br /> DISCUSSION CALENDAR <br /> ITEM NO. 16 <br /> R I V E R S I D E P U B L I C U T I L I T I E S <br /> STRATEGIC PLANNING RETREAT <br /> November 4, 2011 * Orange Square Office <br /> Marilyn M.Snider, Facilitator—Snider and Associates (510)531-2904 <br /> Michelle Snider Luna, Recorder—(5 10)735-7744 <br /> OUR MISSION <br /> The City of Riverside Public Utilities Department is committed to the highest quality water <br /> and electric services at the lowest possible rates to benefit the community. <br /> OUR TEN-YEAR VISION <br /> Our customers will recognize Riverside Public Utilities as a unique community asset with a <br /> global reputation.far innovation, sustainability and an enhanced quality of rife. <br /> OUR CORE VALUES <br /> not in priority order <br /> The City of Riverside Public Utilities Department values . . . <br /> Safety <br /> Honesty and Integrity <br /> Teamwork <br /> Professionalism <br /> Quality service <br /> Creativity and Innovation <br /> Inclusiveness and Mutual respect <br /> Community involvement <br /> Environmental stewardship <br /> THREE-YEAR GOALS <br /> 2009-2012 • not in priority order <br /> Protect the financial health of Riverside Public Utilities <br /> Enhance system reliability in electric and water <br /> Enhance awareness of Riverside Public Utilities as a reader in utility <br /> and environmental stewardship <br /> Impact positively legislation and regulations at ail revels of government <br /> Improve collaboration between Riverside Public Utilities and the IT Department to <br /> meet specialized utility industry needs <br /> 1 <br />