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MEMORANDUM <br /> Public Utilities — Administration <br /> DATE: July 29, 2011 REF AQMIN#: 11-041 <br /> TO: Steve Jones, Electric Troubleshooter rl <br /> FROM: David H. Wright, Public Utilities General Manager <br /> RE. Job Well Done <br /> RPU customer Mike Goldware recently emailed us to commend you for your help with <br /> restoring the broken service line to his home on the afternoon of July 27, 2011. Mr. <br /> Goldware indicated that the RPU crew was "prompt, friendly, professional and very <br /> knowledgeable". He also wrote, "These men are wonderful examples of civil servants <br /> and were wonderful ambassadors for the City of Riverside." <br /> i would like to thank you as well for your professionalism and capability exhibited, along <br /> with your commitment to our mission of providing the highest quality service that RPU <br /> represents. We concentrate on providing good customer service, and you are an <br /> excellent example of that effort. <br /> A copy of this memo will be forwarded to the Board of Public Utilities, and a copy will <br /> also be placed in your personnel file. Thanks again for a job well donel <br /> ❑HW:gsg <br /> h:99 1GorreslW rig htWemos12011\07.29 Jones,Job Well pone 11•041,doc <br /> Attachment <br /> cc: Belinda Graham <br /> Steve Badgett <br /> Pat Hohl <br /> Board of Public Utilities <br /> Personnel File <br />