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BOARD OF PUBLIC UTILITIES DATE: May 2, 2014, <br />SUBJECT: AMENDMENT TO AGREEMENT wm KUBRA AMERICA WEST, INC. FOR <br />ELECTRONIC BILL PAYMENT AND PRESENTMENT — PURCHASE ORDER NO, <br />141466 <br />The items for Board of Public Utilities consideration are : A l) approval oil, a Sixth Amendment to the <br />Agreement with ubra America West Inc. (Kubra); and 2) approval to increase the annual purchase <br />order (PO) No. 141466 from $120,000 to $165,0K <br />RECOMMENDATIONS: <br />That the Board of Public Utilities: <br />Approve the Sixth Amendment to the Agreement with ubra America West Inc.; and <br />2. Approve an increase to the annual purchase order by $45,000, for a total of $165,000, to cover <br />monthly online fees and other services for the remainder of fiscal year. 2013/14. <br />Kubra America West Inc. is an industry-leading provider of c-ustomer interaction and payment solutions to <br />a wide variety utility and financial service companies across North Arnerica. In AugUst 2005, RPU <br />contracted with Kubra to provide online bill payment and presentment services which provided all RPU <br />customers with the ability to view and pay their utility bills online. <br />Over the last nine years, the services provided by ubra have been extremely effective and well received <br />by RPU customers and the service agreement has been renewed five times since the original <br />commencement date. Staff is requesting Board of Public Utilities approval for the sixth amendment <br />which includes a term of 36 months and revised transaction pricing. Changes to the transaction pricing <br />will be reflected upon go-live of the new CIS system and staff anticipates the overall transaction price to <br />be cost neutral to RPU. <br />FISCAL IMPACT: <br />The total increase to the ubra PO is $45,000. Sufficient funds are available in the Professional <br />Services Account No. 6004009230-42100006, The costs for ubra's services for fiscal year 2014/15 and <br />further years will be included as a part of the annual PO approval process. <br />RIVERSIDE PUBLIC UTILITIES <br />Board Memorandum <br />P U 8 L I C <br />U T 11 L I T I E 5 <br />BOARD OF PUBLIC UTILITIES DATE: May 2, 2014, <br />SUBJECT: AMENDMENT TO AGREEMENT wm KUBRA AMERICA WEST, INC. FOR <br />ELECTRONIC BILL PAYMENT AND PRESENTMENT — PURCHASE ORDER NO, <br />141466 <br />The items for Board of Public Utilities consideration are : A l) approval oil, a Sixth Amendment to the <br />Agreement with ubra America West Inc. (Kubra); and 2) approval to increase the annual purchase <br />order (PO) No. 141466 from $120,000 to $165,0K <br />RECOMMENDATIONS: <br />That the Board of Public Utilities: <br />Approve the Sixth Amendment to the Agreement with ubra America West Inc.; and <br />2. Approve an increase to the annual purchase order by $45,000, for a total of $165,000, to cover <br />monthly online fees and other services for the remainder of fiscal year. 2013/14. <br />Kubra America West Inc. is an industry-leading provider of c-ustomer interaction and payment solutions to <br />a wide variety utility and financial service companies across North Arnerica. In AugUst 2005, RPU <br />contracted with Kubra to provide online bill payment and presentment services which provided all RPU <br />customers with the ability to view and pay their utility bills online. <br />Over the last nine years, the services provided by ubra have been extremely effective and well received <br />by RPU customers and the service agreement has been renewed five times since the original <br />commencement date. Staff is requesting Board of Public Utilities approval for the sixth amendment <br />which includes a term of 36 months and revised transaction pricing. Changes to the transaction pricing <br />will be reflected upon go-live of the new CIS system and staff anticipates the overall transaction price to <br />be cost neutral to RPU. <br />FISCAL IMPACT: <br />The total increase to the ubra PO is $45,000. Sufficient funds are available in the Professional <br />Services Account No. 6004009230-42100006, The costs for ubra's services for fiscal year 2014/15 and <br />further years will be included as a part of the annual PO approval process. <br />